Frequently Asked Questions

When is the best time to move?
How long does it take to move?
When should I call a moving company?
Is a moving company “licensed”?
Do I need an estimate?
How and when should I pay?
Am I protected against loss or damage while my goods are in transit?
Can my possessions be stored temporarily?
Can I pack my china, glass and crystal?
Can I move my house plants?
Can I move my pet?

When is the best time to move?

If there is a choice, most moving companies suggest you select a time other than summer, the end-of-the-month or the end-of-year holidays. The heaviest demands are placed on trucks, equipment and personnel during these periods. However, Best Price Moving believes you should move when it is most convenient for you. Factors involved in the decision may include:

However, Best Price Moving believes you should move when it is most convenient for you. Factors involved in the decision may include:

Whether the move must be made immediately
Moving children during the school term
Separation of the family while the move is under way

If the move can be scheduled for a time when moving trucks and trained personnel are more readily available, we’ll be better able to meet your preferred delivery schedule.
Back to top

How Long Does It Take To Move?

This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling.
Because the furnishings of the average household will not fill a van, it is often necessary for two or more shipments to be loaded on the same truck. Each shipment is carefully sectioned off from the others.
With the help of Best Price Moving computer-assisted dispatching system, pickup and delivery dates are scheduled according to the origins and destinations of individual shipments on the truck, as well as shipment weight.
Back to top

When Should I Call A Moving Company?

The earlier, the better. Although the actual truck assignment may not be made until a few days before your move, it’s wise to give Best Price Moving from four to six week’s notice, if possible. The more lead time you can give, the more likely we will be able to meet your preferred delivery schedule.
All moving companies, for their standard type of service, require alternate pickup and delivery dates. We’ll do our best, of course, to comply with the dates you prefer or the nearest possible alternatives. You will be notified in advance of the loading date for your goods and of the estimated date of arrival.
If your pickup and delivery dates are critical due to such factors as a lease expiration or a real estate closing, you may choose an extra-cost service which will enable us to accommodate a more precise, reasonable schedule. You should discuss your specific pickup and delivery requirements with your sales consultant, so that we can advise you regarding the types and costs of services available.
Back to top

Is A Moving Company “Licensed”?

It would be more accurate to say that a moving company is “registered.” For example, Best Price Moving has been issued a certificate of authority by the federal government to move household goods among any of the 48 states. As a motor carrier, Best Price has maintained a certificate of authority with the US Department of Transportation (DOT) since July 18, 1997.
Back to top

Do I Need An Estimate?

A Best Price agent will make a pre-move survey of your household goods to be transported. A pro-move survey is needed to determine the approximate cost of a move based on the amount of weight you are looking to move. Your Best Price agent will compute the approximate cost and give you an Estimate/ Order for Service. An accurate estimate cannot be calculated without a visual survey of the goods to be moved. There is no charge for the estimate. Keep in mind that estimates (household goods surveys) are only guidelines. On interstate shipments, final charges are determined by the actual weight of your shipment, the distance it travels, and the services that you authorize or which become necessary to handle your shipment.
Back to top

How And When Should I Pay?

Due to the large volume of relocation we perform at Best Price Moving and Storage, Inc. we require a 15% deposit to reserve your slot on our schedule. At the time of deposit we accept Visa, MasterCard, or Discover. At the time of pickup 50% of the total remaining balance must be collected by either cash, certified check, or postal money order. At the time of delivery the remaining balance must be either cash, certified check, or postal money order .
Back to top

Am I Protected Against Loss Or Damage While My Goods Are In Transit?

Absolutely! Best Price Moving includes basic liability coverage with each and every move. Should you request additional “full coverage protection” we offer policies through two of the most trusted names in the industry, Moving insurance.com and Baker International. Please visit our Moving Insurance page for more details and information on pricing and coverage options.
Back to top

Can My Possessions Be Stored Temporarily?

If you are unable to take immediate possession of your new residence, your belongings can be stored at our 30,000 sq. foot facility temperature controlled located at 3912 W. Mclean, in Chicago IL. This storage is free for the first 30 calendar days. Should you require longer than 30 days, an additional month is available for the low price of $.05 cents per pound.
Back to top

Can I Pack My China, Glass and Crystal?

Most people prefer to have their household possessions, especially fragile items, professionally packed by Best Price Moving. However, if you decide to pack these items yourself, remember that the basic principles of good packing include wrapping the items individually, providing plenty of cushioning and making sure of a firm pack.
Back to top

Can I Leave My Clothes In A Dresser Drawers?

Lightweight clothing – sweaters, shirts, blouses, and lingerie – may be left in the drawers. Do not fill drawers with heavy items such as books, table linens or sheets, which can damage the piece of furniture during transit. Be careful NOT to leave fragile items, money, jewelry, watches or other valuables in the drawers, as well as anything that might spill or leak.
Back to top

Can I Move My House Plants?

Best Price Moving cannot accept responsibility for safely moving your plants, because they may suffer from a lack of water and light as well as probable temperature changes while in the truck. You may prefer to transport your house plants in the family car or ship them by plane.
Some states prohibit the entry of all plants, while other states will admit plants under certain conditions; still others have no plant regulations. Be sure to check the regulations of the state to which you’re moving.
Back to top

Can I Move My Pet?

Unfortunately pets cannot be carried on the moving truck. Dogs, cats, hamsters, etc, can usually be transported in the family vehicle. If this isn’t convenient, Best Price Moving will be glad to suggest alternate ways to ship your pets safely, and assist you with making arrangements for transportation.
Back to top